What is Customer Service Quality Essay Example | Topics and Well Written Essays - 2250 words

What is Customer Service Quality - Essay Example For Lucas (2005, p.4), customer service means the employees’ capacity to provide both their external and internal clients such satisfactory products and services. Once customers are satisfied by the products and services of the company, Lucas (2005, p.4) added that it leads to convincing word – of – mouth which then causes a good business return. In terms of having a customer service of quality, quality of service is defined by Parasuraman et al. (1985) as a satisfaction outcome between the actual service rendered by a certain organization and the expected desired service of the customer from the company. In the event of assessment of the quality of service, Parasuraman et al. (1985) added that this is subjected not only on the final outcomes of actual service but it also depends during various operations of the company’s service. Meanwhile, from the point of view of the customers, the service quality is shaped by five elements namely service delivery, phy sical aspects of service, service delivery system, service product or primary service, and social responsibility (Sureshchandar et al., 2001, p 113). 2.2 Examining the Notion of Service Quality The important outcome of different elements like customer retention, performance as well as cost – effectiveness is what we know as quality of service. According to Parasuraman et al. (1988), the quality of service is one among the different mechanisms applied by a lot of institutions to achieve success. Given the satisfaction of the customer with the company, it is more likely that that particular customer will transact with that specific company once more. In particular, it is the case that companies may possibly apply the parameter of quality of service as a defensive marketing scheme through lowering costs which results to customer retention (Parasuman & Grewal, 2000, p14). Apart from that, service quality can also be used by businesses as an offensive marketing approach through ga ining bigger market share (Parasuman & Grewal, 2000, p14). Service quality is the end product of competition among companies to fulfill customers’ needs successfully. It is suggested that how quality of service is perceived by customers is more often that the not, the major cause for his or her return (Lucas, 2005 p. 342). Given this, companies should create a quality system to attend the needs of customers in order to yield success in the market competition (Berry & Parasuraman, 1997, p.66). Meanwhile, in terms of quality of service, there are three kinds of customers which are internal, external and competitors’ customers (Berry & Parasuraman, 1997). They have engaged in a debate that an integrated information system based on all three customer categories helps in achieving high quality service and facilitates decision - making activities of different organizations. On the one hand, Berry and Parasuraman (1997, p.66) claimed that measuring the expected service, empha sis on the quality of information, describing the words of clients, connecting the performance of services to the business results, and also reaching all staff members of the company are the parameters to meet the prerequisites of quality of service. On the one hand, Parasuraman et al. (1985, p.7) stated that goods are easier to evaluate than the service quality because it is heterogeneous and intangible and same with the fact that product and consumption are two inseparable entities. Berry (1980) agreed with Parasuraman et al. (1985). As Berry (1980) pointed out, the difficulty of measuring services is due to work environment that renders service like building and office decor. Meanwhile, the most significant key determining factors of quality of service are identified by Parasuraman et al

Report Essay Example | Topics and Well Written Essays - 2250 words

Report - Essay Example This objective of mine was built out of Adam’s (2009) relation, which he built between customer satisfaction and customer retention stating that â€Å"There exists an interaction between the desired results and customer satisfaction, customer loyalty and customer retention.† To the best of my knowledge, workers of a company should define their level of service satisfaction from the view point of customers since customers are the ultimate custodians of services and products from companies. ? How/if those Learning Objectives were accomplished My learning objectives were achieved mainly through the field works and small scale research projects that were organised. This is because these activities brought me closer to both workers of a given organisation and customers of the said organisation. Through the field research, I had the opportunity to interact with both the workers and customers to critically examine from them, factors they look out for to determine service satis faction. ... What I learn from the failure to meet that objective is that there could have been research that I could have done as an individual in terms of understanding the basic reasons why workers would not at all times but the needs of customers first. If indeed I had taken up extra research and part time learning to understand why this phenomenon exists, I would have been in an excellent position of impacting my knowledge and gained skills to the people my group and I went to have personal interaction with during the small scale research. I have therefore learnt to take extra studies and learning outside the time of the module more seriously. ? What else I learnt that was not in my initial objective In my initial objective, I was more particular about undertaking a critique of professional practice in a chosen field rather than concentrating more on my personal strengths and weaknesses and how these could help me become an overall good worker in my future employment positions. However, this module has helped in helping me identify more qualities about myself including my weaknesses, which I need to master to help me become a very good customer-centered employee in the nearest future. Currently, I have come to learn about some basic qualities that should be seen and put to work in me if I want to achieve my future employment aims. Some of these qualities include interpersonal relationship, team work and team spirit, working under pressure, working with very little supervision and taking up challenging tasks. ? Review of my original learning objectives in the light of new experience Reviewing my original learning objective in the light of my new experiences, I can say that I have been put in a better position to realising my

Relationship Between Mind And Body

Relationship Between Mind And Body The relationship between the mind and body has been a preoccupation among philosophers since the Greek antiquity, with famous writers such as 5th Century philosopher Plato, and his student Aristotle. Ideas concerning the mind and body originate as far back as Platos and Aristotles time, whereby they questioned whether or not intelligence is connected with the body. In the 16th Century, Michel de Montaigne treated the same question again, and it was then continued in the 17th Century but by Renà © Descartes and Blaise Pascal. Their point of view is diverse and the conclusion that they reach upon at times is somewhat in a way satisfying to each other or plain rejects. Before embarking on the essay, a brief explanation on their works will be examined. Michel de Montaigne was one of the most influential yet sceptical writers of the 16th Century, especially with his Essais being a compilation of various short topics describing man and human nature. His essays had direct influence on other classical thinkers such as Renà © Descartes and Blaise Pascal. Blaise Pascal was not only an influential French philosopher, but he was also a French mathematician and physicist. His unfinished most famous work in philosophy, Pensà ©es, is a series of philosophical sections and essays, whereby Pascal identifies and explores the contradictions of human nature with regards to psychology and sociology. Pascal used his personal thoughts and opinions concerning human suffering and religious beliefs to write this philosophy towards the close of his life. French philosopher, but also a mathematician and scientist Renà © Descartes, had published two well known philosophical works in history called Discours de la Mà ©thode and Mà ©ditations Mà ©taphysiques. Descartes main goal was to present us with a series of thoughts that he took into consideration, in order to shed light on his views on God and the existence. Rà ©ne Descartes was, by nature a dualist. In fact, he created the notion of Cartesian dualism and was the first person to clearly classify the mind with consciousness and to differentiate this from the brain, which held intelligence. Cartesian dualism viewed that ones intelligence cannot be touched and is non-physical. He was the first to create the mind and body problem, an issue which tried to question how the mind and body can interact, especially if the mind is based solely on thought and the body is purely an addition. This was the basic breadth of the mind-body debate which began during the times of Plato and Aristotle and extended long past Descartess death. Aristotle believed mind was connected to the soul. The mind is the soulss object, which becomes active only when it thinks. The soul, which is also known as the intellect, does not work unless it is thinking. Therefore, it is unlikely that it would be mixed with the body. Aristotle was therefore a thinker who was more concerned with the metaphysical concepts. Platos thought was more based on concrete principles of the natural world. While Aristotle described the levels of reality, Plato focused on subjects such as how one could be of a righteous character, and therefore a better person within themselves. Cartesian dualism permits both these theories to work together in order to be recognised as one. Descartes, like Montaigne and Pascal to some extent, were philosophers who all had different ways of going about their works. Descartes used more indirect means of philosophising. Meanwhile, Pascal would have been purposely direct and informative, as a mathematician who drew on his knowledge of the sciences in order to develop his conclusions. On the other hand, Montaigne studied himself with subjects such as religion, philosophy, humanism as he believed this was crucial in order to describe human nature. These three Frenchmen contrasted with their views regarding the mind and the body. While Descartes thought that the mind was separate from the body, Montaigne along with Pascal definitely would have argued that the mind was part of the physical body. Obviously, there are good arguments for and against these two very different views, which will be explained. Montaigne preferred to make his opinions clear by providing facts in order to attempt to uncover the truth, providing the readers a chance to analyse his thoughts personally. His aim was to describe man and human nature by using memory as a description to address his topic. This is what he did to highlight his view on the mind and body. He argued that the development of the mind is connected to the body and expressed how he believed the imagination is the drive for the downfall of the body. His philosophy regarding these two substances is one of which explains his view that a healthy mind comes from the studies of other great writers. Lame que loge la philosophie doit, par sa santà ©, render sain encores le corps. (Montaigne: 208: 1969) He argues that anyone who is taught by the philosophy of past great writers will have the perfect body, as he believes thinking for oneself is truly unhealthy for the body and mind. Therefore, according to him there is only one type of education whic h should be used, based purely on thoughts of the past to achieve both a healthy body and mind. In order to transform a child to becoming a well formed healthy man, there should be a connection between the mind and body. Throughout De Linstitution des enfants Montaigne proves his opinions for training both body and mind and therefore the tutor is responsible for this training as ce nest pas assez de luy roidir lame; il luy faut ausi roidir les muscles. (Montaigne: 201: 1969) When training the body, two advantages appear. Firstly, the mind is able to relax and secondly the body is able to build itself for the prevention of illnesses. Therefore, the mind cannot work unless the body has been trained. Furthermore, tout lieu retirà © requiert un proumenoir. Mes pensees dorment, si je les assis. Mon esprit ne va pas seul, comme si les jambes lagitent. Ceux qui estudient sans livre, en sont tous là  . (Montaigne: 76: 1993) Even though he was distracted by his books, he persists that one cannot achieve the pleasure of reading unless our mind and body are exercised in the correct manner. There is a healthy regime of the mind no less than of the body, and in fact the two are inseparable. An inquiring mind will be just as active as a healthy body in the pursuit of its interests. (ONeill: 101:2001) According to Montaigne, it is common for one to believe that the mind operates in a different manner to the body. But, even the active life of the body is inseparable from intelligence which itself is not exercised simply by closing ones eyes. (ONeill: 101: 2001) Thus, one should not separate these two elements. We can understand that Montaigne fully believes in this connection. Descartes was able to make complex philosophical concepts simple by breaking them down into manageable pieces. This is what he tried to do with the mind and body problem in order to insist that they are two unique substances, with the mind being regarded as a non-physical element, without connecting to the body. He therefore believed that he could live without the mind. Secondly, that the mind and the body may be dissimilar but they do interact. Nevertheless, he understands that this relationship is not ideal in that doà ¹ il est entià ¨rement manifeste que, nonobstant la souveraine bontà © de Dieu, la nature de lhomme, en tant quil est composà © de lesprit et du corps, ne peut quelle ne soit quelquefois fautive et trompeuse. (Descartes: 89:1992) The mind and body are surely two separate things in some senses of the word, but Descartes could have seamlessly made these two entities dualist aspects that can and must be separated. This is because intelligence comes from a place which cannot be defined. One cannot control the human mind and simply confine it to the body, because intelligence is completely separate from ones physical capabilities. For example, if one were to be paralysed from the neck down, Descartes would argue that the mind would still be unharmed. Similarly, someone could be unconscious but their brainwaves could still be functioning well. Since he believed in the power of the mind and intelligence, he was a deep thinker. Descartes argues, quil y a une grande diffà ©rence entre lesprit et le corps, en ce que le corps, de sa nature, est toujours divisible, et que lesprit est entià ¨rement indivisibleà ¢Ã¢â€š ¬Ã‚ ¦. je considà ¨re mon esprit, cest-à  -dire moi-mà ªme en tant que je suis seulement une chose qui pense, je ny puis distinguer aucunes parties, mais je me conà §ois comme une chose seule et entià ¨reà ¢Ã¢â€š ¬Ã‚ ¦.lesprit semble à ªtre uni à   tout le corps, toutefois un piedà ¢Ã¢â€š ¬Ã‚ ¦ou quelque autre partie à ©tant sà ©parà ©e de mon corps, il est certain que pour cela il ny aura rien de retranchà © de mon esprit. (Descartes: 86: 1992) Descartes disputes that the mind and body are separable, and argues that the mind is different to the body and therefore one can exist without the use of the other. Furthermore, to clarify this argument, Descartes gives an explanation of the body. If man loses a limb or part of their body, they have not lost the mind. According to Descartes , the mind is the core element that makes him aware that he exists. His well known philosophical quotation je pense donc je suis (Descartes: 110: 2000) is connected to this theory of dualism as it forms the basis of it. According to him, we exist due to the fact that we think. He realises that he has a working mind, without being entirely sure that he has a body. The combination of mind and body presents Descartes views of a genuine human being (Cottingham: 7:1999). He realised that a problem could not simply be analysed on the common sense level. Moreover, his statement cest-a-dire lame par laquelle je suis ce que je suis, est entierement distincte du corps, (Descartes : 111 :2000) can assert that the soul is the fundamental self, in contrast to the Thomist thesis that a human being is essentially a composite of body and soul. (Moriarty : 142: 2003) It is possible for one to doubt everything from God to ones body, but it is not possible for one to deny the fact that there is a consciousness, which led him to this famous motto. He realised doubting t he truth would be the only manner in which he would find out what was essentially true regarding the mind and body. However, he managed to put this aside and found one true belief, cogito ergo sum. (Descartes: 110:2000. His belief in God is strong, as he believes God is all-powerful. This enables him to believe that anything he wishes to visualise is without a doubt possible. If he can prove Gods existence, then he will be able to confirm other truths in life. Since the mind and body can be considered clearly as separate, it means that it is possible for God to make it happen. Descartes is not exactly clear on the connection between mind and body, but we can deduce from his work that he did not think they were related. Even though this was the case, he still discusses at some length the nature of the union of the human mind with its body. (Wilson: 177: 1982) Most likely, Descartes would take a roundabout way at arriving at his conclusions. First, he would take an abstract concept, by using the mind and intelligence as a kind of springboard for talking about other subjects more liberally. Then, he would continue to use evidence to back up his theoretical reasoning, probably using more abstractions to support his theoretical concept. Finally, he would wrap up in summation by using some concrete examples of what he was talking about in abstract terms. He believed in what he thought made him who he was. Un autre est de penser; et je trouve ici que la pensà ©e est un attribut qui mappartient : elle seule ne peut à ªtre dà ©tachà ©e de moi. (Descartes : 2000 : 25) not so with Pascal, who could clearly distinguish between the thought processes and separate that out from himself. Pascal, who preferred making explanations about various aspects of reality difficult and layered it with complicated aspects of knowledge argued against the dualist, and easily made the reverse of the mind and body argument. According to him, doubt could only lead to more doubt. He believed that one could not explain ones existence through reasoning and that man is mostly guided by beliefs and feelings. Therefore, the only solution and help is faith. One can only gain certain knowledge through obedience to God. He also confirmed that one may not be able to use his mind due to a certain reason, but yet his body would be kept physically alive. Je puis bien concevoir un homme sans mains, pieds, tete, car ce nest que lexperience qui nous apprend que la tete est plus necessaire que les pieds. Mais je ne puis concevoir lhomme sans pensee. Ce serait une pierre ou une brute. (Pascal: 107:2000) Therefore, it would seem that the mind and body definitely would be connected. Pascal also believe d in the power of the mind, but his focus was more on the physical and the reality of the body. The body is a concrete substance, and empirical in the sense that its functions can be measured and regulated. In his implications, he will find religious yet ethnical views to explain the mind and body problem. For instance he quotes toute notre dignite consiste donc en la pensee. Cest de là   quil faut nous relever, et non de lespace et de la duree, que nous ne saurions remplir. Travaillons donc a bien penser. Voila le principe de la morale. (Pascal: 171: 2000) It is possible to note his stress on morality here as he wants to acknowledge the suffering of human existence that could be found from these two non-connecting substances. Pascal would have been much more of a mathematical thinker. He thought in a linear fashion, and his arguments were in relation to geometry theorems. First, Pascal would begin with one argument and then logically make sure the other arguments followed in a linear sequence. For example, he would take one statement which would be his main idea. Next, Pascal would most likely support this idea with relevant evidence and facts. He would clearly and succinctly make his case as for why the mind and the body were one and the same element. Pascal was primarily concerned with the differences between the intuitive mind and the mathematical mind. In some ways, this would have been the difference between Descartes, Pascal and Montaigne. The mind and the body are surely two separate things in some senses of the word, but Descartes could have seamlessly made these two entities dualist aspects that can and must be separated. Pascal and Montaigne would have no doubt argued in the contra, that the mind and body are ultimately one and the same. However, any philosopher would see that all three philosophers would have had equally valid arguments in trying to convince people of their view. Each philosopher had very valid points about their own positions that would lend relevance to each of their particular theories. Pascal saw himself as a defender of Christianity, whilst Descartes knew himself as purely a philosopher. Without question, Pascal did take into consideration Descartes belief on the mind and body, but he did not believe that Cartesian Dualism was between the soul and the body, but instead between the infinity of God and sin of men. Montaigne accepted that the mind and body were connected, but should be used in the correct manner in order to work efficiently. Yet, all three thinkers share opinions regarding the creation of human and with this we can discover how they both have certain views in common. They both consider human beings as having a body, mind and thought, and because of this, Pascal regard man as un Roseau pensant. (Pascal: 171: 2000) They also realise that the mind and consciousness can encompass the body. These philosophers were all thinkers who looked at the world from their own perspectives and tried to make sense of their worlds. They tried using reason in order to make deductions and educated guesses, making sure to try their hardest to come to logical conclusions. As we can see, the relationship between the mind and body as conceived by all three philosophers vary. Both Montaigne and Pascal believe in the connection of the mind and the body, but Descartes does not. Pascal was hugely influenced by Montaignes writings and this could be the reason why they shared more of the same thoughts. Descartes was also influenced by the works of Montaigne, but had more of an influence from Aristotle and Plato. Both Montaigne and Pascal were sceptics and therefore questioned and rejected ideas of their times, which resulted in doubt. But whilst Montaigne did not find this a problem, Pascal did as he was over whelmed with religious doubts. Alternatively, Montaigne and Descartes differed because Descartes strongly agreed with the dualist view that the mind and body are independent substances. But, all three philosophers argued in favour of Gods existence. For Montaigne, he argued religion and human values through sceptic philosophy and doubt, Descartes through doubt and Pascal through faith. Descartes chose to understand that the mind must be separate from the body and therefore, intelligence was a nonphysical entity. Pascal and Montaigne thought intelligence and the mind were part of the body and also the same. In that sense, all three men were classically trained philosophical thinkers who followed in the footsteps of their predecessors by rationally deducing logical and well-thought-out arguments. Each of these men should be revered for their great contributions to society. 2990 words

Spirituality and Nature Essay -- Writing Religion Nature Essays Paper

Spirituality and Nature Praise the Lord from the earth, you great sea creatures and all ocean depths, lightning and hail, snow and clouds, stormy winds that do his bidding, you mountains and all hills, fruit trees and all cedars, wild animals and all cattle, small creatures and flying birds, kings of the earth and all nations, you princes and all rulers on earth, young men and maidens, old men and children. (Psalm 148:7-12) When considering the reading that we have done so far in class I am struck by the relationship that is drawn in many of them, between the appreciation of nature and spirituality. While I am not a Christian in the typical sense there is still no doubt in my mind that there is a benevolent and loving higher power, whatever its name may be. What reason do I have to say this? For me, like Wordsworth in "Tintern Abbey", and like Radcliffe's Emily, I feel a connection with a higher power in my own interactions with nature. There is no other place in which I feel God more strongly than in the natural world around me. Last summer, working on my aunt and uncle's farm, I would have moments early in the morning, working in crisp air under a light blue textured sky, in which I would be overcome with feelings of insignificance in the face of such vastness. Another moment that stands out in my memory is walking in the valley between Arthur's Seat and Salisbury Crags in Holyrood Park, Edinburgh as a snow storm visibly moves over the top of the Seat and down into the valley around me, evoking feelings that I can only characterize as sublime. The experience, of which the prior are only two examples, makes my problems cease to matter and makes me feel connected somehow to an ineffable, eternal and co... ... is a personal and subjective phenomenon that to me involves spiritual reflection and the feeling of being part of something much bigger than myself. The feeling is one that is valuable to me, the understanding of myself as a spiritual person and the understanding of my relation to the world around me. Based on my own experience, I will continue to believe that "God's invisible qualities - his eternal power and divine nature - have been clearly seen, being understood from what he has made, so that men are without excuse" (Romans 1:20). Works Cited Radcliffe, Ann. The Mysteries of Udolpho. Ed. Jacqueline Howard. London: Penguin Books, 2001. The Student Bible, New International Version. Michigan: Zondervan Publishing House, 1996. Wordsworth, William. "Tintern Abbey". Romanticism. 2nd ed. Ed. Duncan Wu. Malden, MA: Blackwell Publishing, 1998.

Relationship Between Self Esteem Stress Health And Social Care Essay

Emerging surveies further reveal that persons who initiate substance usage before 15 old ages of age take an norm of 29 old ages to accomplish one twelvemonth free of substances ( vs. 18 old ages for those who start utilizing after 20 old ages of age ) . In consonant rhyme with the above, the existent quandary of substance maltreatment stems from the fact that mistreating young persons frequently display co-occurring mental wellness issues ( Kim & A ; Jackson, 2009 ) . The early intercessions with those who initiate substance usage during adolescent old ages remain a lost chance for many persons ( Liddle, Rowe, Dakof, Henderson, & A ; Greenbaum, 2009 ) . Eitle ( 2006 ) noted that populating in single-parent families peculiarly the male parent predicted increased marihuanas use among Hispanic/Latinos, but non among African Americans or Whites. Harmonizing to Wagner, Olson, Chou, Pokhrel and Duan, et Al ( 2010 ) , the features of the household such as its operation and construction may play both protective and worsening functions in adolescent substance usage. The hazard factors for early stripling substance maltreatment have been identified ( Hawkins, Catalano, & A ; Miller, 1992 ) , and utilized by research workers to develop intercessions aiming vulnerable striplings ( Dishion, Kavanagh, Schneiger, Nelson, & A ; Kaufman, 2002 ) . However spheres which may chair or intercede the consequence of substance maltreatment on adolescent substance maltreaters remains grossly under researched hence the demand for the present survey on the relationship between self-pride, emphasis, equal relationship, depression, household background and substance maltreatment among striplings. The term substance maltreatment was defined as a unidirectional concept. In kernel the term captures substance maltreatment as one concept, though multi-directional positions exist.Background of the StudyExperts in developmental epidemiology of substance maltreatment suggest that substance usage during adolescence disrupts necessary adolescent developmental procedures ( Liddle, Rowe, Dakof, Henderson, & A ; Greenbaum, 2009 ) thereby easing the divergence from protective influences, such as the household and the school. Scholars every bit contend that it leads to the acceptance of a configuration of aberrant attitudes, activities, associations, an d behaviours ( Okoza, Aluede, Fajoju, & A ; Okhiku, 2009 ; Flory, Lynam, Milich, Leukefeld, & A ; Clayton, 2004 ; Lynskey et al. , 2003 ) . Surveies conducted by the Indiana Preventive Resource Center ( 2003 ) indicated that striplings are normally introduced to substance maltreatment through ‘gateway ‘ drugs such as intoxicant and coffin nails. Furthermore, late emerging surveies suggest that male striplings use and abuse drugs more than their female opposite numbers ( Igwe, Ojinnaka, Ejiofor, Emechebe, & A ; Ibe, 2009 ) . Though, female striplings favor stimulations ( Chassin, Ritter, Trim, & A ; King, 2003 ) .In line with the above, substance maltreatment among striplings continues to be a important public wellness concern. Irrespective of the recent national informations collected in the US which shows lessenings among eighth-graders, 13 % of the group were still reported as holding abused substances in the past 12months ( Johnston, O'Malley, Bachman & A ; Schulenberg, 2008 ) . The writers stated that 5.5 % had reported holding been intoxicated. The theoretical underpinning of adolescent substance maltreatment lies within the context of societal cognitive theory ( Bandura, 1986 ) and changing grades of influence as espoused by Bronfenbrenner ( 1979 ) . These theories jointly maintain that parents, sibling, school, and equals account for an striplings overall motor to mistreat drugs. Harmonizing to Baron and Kalsher ( 2008 ) striplings involved in substance maltreatment do so because of the demand to conform to others around which underscores the demand for belongingness. The bookmans stated that striplings learn to utilize consciousness changing drugs because they are by and large in trend. In the position of Dennis and Scott ( 2007 ) an person who developed substance maltreatment jobs initiated the usage during adolescence. To buttress their statement, the bookmans contended that 85 % of about 600 young persons come ining outpatient intervention for marihuana maltreatment or dependance in the hemp young person intervention survey started substance maltreatment before the age of 15 ( Dennis et al. , 2004 ) . The impression of integral household and engagement in spiritual activities has been reported by so many bookmans as a protective factor in the etiology of substance maltreatment ( Wagner et al. , 2010 ; Demuth & A ; Brown, 2004 ; Grunbaum, Kann, Kinchen, Williams, & A ; Ross, 2002 ; National Center on Addiction and Substance Abuse, 2003 ; Chu, 2007 ; Mack, Leiber, Featherstone & A ; Monserud, 2007. In the position of Brook, Whiteman, Finch and Cohen ( 1998 ) many factors are basically interrelated, and have cumulative effects on the flights of drug maltreatment and delinquency. Rohde, Lewinsohn, and Seeley ( 1996 ) stated that substance maltreatment heralded future depression in female striplings. With available grounds bespeaking that substance usage and behavior jobs before the age of 15 was among the strongest forecasters of chronic offending, depression, school failure, unemployment, relational jobs with equals and household members through adolescence into maturity ( McGue & A ; Iacono, 2005 ) .1.2 Statement of jobThe effects of substance maltreatment among striplings in Nigeria scope from a diminution in academic public presentation, hooky, stealing, contending, chancing and dependence ( Okoza et al. , 2009 ) . Epidemiologic ratings in the state indicate that substance maltreatment is widespread and is one of the most alarming health-related jobs among striplings ( Igwe, Ojinnaka, Ejiofor, Emechebe, & A ; Ibe, 2009 ) . Evidence suggests that the beginning of substance maltreatment is multi-faceted crossing assorted spectrums which includes biological, personal and societal surroundings ( Igwe et al. , 2009 ) . Studies therefore suggest that substance usage among striplings in Nigeria usually occurs in schools, with current estimations confirming the incidence of the phenomenon as high among striplings ( Eneh & A ; Stanley, 2004 ) . Available informations from school studies in Nigeria farther reveal lifting prevalence and diminishing age of oncoming in reported instances of substance maltreatment ( Igwe et al. , 2009 ; Okoza, et al. , 2009 ) . The prevalence degree of the phenomenon was put at 33.7 % , with Alcohol noted as the most normally abused substance ( 31.6 % ) , while hemp was reported as the least ( 4.1 % ) abused substance among Nigerian striplings ( Igwe et al. , 2009 ) . Surveies have besides revealed a rise in ingestion, early induction, increasing female engagement and a tendency in the way of multiple substance usage among striplings in Nigeria ( Igwe et al. , 2009 ) . Oshodi, Aina and Onajole ( 2010 ) contend that the prevalence rates for life-time usage of substances varied from 3.8 % for Heroin and Cocaine to 85.7 % for psycho-stimulants. In the state, current use of substances the bookmans revealed varied from 2 % to 56.5 % . For â€Å" gateway drugs, life-time prevalence was estimated to run from 9.2 % to 5.2 % for intoxicant and baccy severally. However, the life clip use of hemp was put at 4.4 % . With respect to gender, prevalence estimations for males were by and large higher than for their female opposite numbers, except for antibiotics, anodynes heroin and cocaine. However, diverse grounds have been adduced by bookmans as to why adolescent maltreatment drugs, some of which include alleviation from emphasis, to handle unwellness, and to remain awake at dark to analyze ( Oshodi, Aina & A ; Onajole, 2010 ) , still there is a few documented surveies on the inclination of striplings substance maltreatment. This survey therefore intends to make full an bing spread found in the literatures by researching outstanding issues or variables comparatively under studied by bookmans in adolescent substance maltreatment. Some of these issues include the function of self-esteem, emphasis, equal relationship and depression in the anticipation of substance maltreatment among striplings. Despite the being of limited literature peculiarly on the function of self-pride, nevertheless findings remain contradictory. This survey hence seeks to clear up some of the built-in constructs and misconceptions on adolescent substance maltreatment by placing the alone forecaster of the concept substance maltreatment from the host of variables posited for the current survey. Although bookmans agree that the beginnings of substance maltreatment are multi-faceted in nature, nevertheless, few bookmans have examined this multi-faceted nature of substance maltreatment in their surveies peculiarly within the Nigerian context. This survey therefore fills a spread in the literatures by acknowledging the influence of assorted concepts from different spheres in the prognosis of substance maltreatment. This survey is therefore multi-dimensional in capturing aspects from self-esteem, stress, peer-relationship, depression and household background. In surveies with young person in intervention for substance maltreatment, striplings tended to get worse more frequently in state of affairss of direct or indirect societal force per unit area ( 66 % ) compared with grownups ( Ramo & A ; Brown, 2008 ) . In general, the few work on female striplings leaves open the inquiry of temporal sequencing with certain substance maltreatment comorbid factors. Earlier surveies have provided reasonably consistent findings in footings of the protective function of parental monitoring ( Macauly et al. , 2005 ; Parker & A ; Benson, 2004 ) and support ( Olvera, Poston, & A ; Rodriguez, 2006 ; Simantov et al. , 2006 ) . However, most old surveies have non focused on Africans and peculiarly Nigerians. It is clear that among both grownups and striplings, multiple personal and environmental factors influence adolescent substance usage ( Brown & A ; Ramo, 2006 ; Witkiewitz & A ; Marlatt, 2004 ) . The underlining subject of the current survey therefore is to detect how striplings can be protected from substance maltreatment, therefore the usage of concepts like integral household and spiritual activity as go-betweens in the survey on the relationship between self-pride, emphasis, equal relationship, depression, household background and substance maltreatment among striplings in Somolu, Lagos, Nigeria.1.2.1 Research inquiryIn line with the statement of job, the undermentioned research inquiries were raised to make full the bing spreads in the research literatures reviewed on the relationship between self-pride, emphasis, equal relationship, depression, household background and substance maltreatment among striplings in Somolu, Lagos, Nigeria In position of the identified spreads, the survey will react to the undermentioned research question: What is the background information of striplings in Somolu, Lagos, Nigeria? What is the age and gender difference in substance maltreatment among striplings in Somolu, Lagos, Nigeria? Is there any relationship between self-pride, emphasis, equal relationship, depression, integral household, spiritual activity and substance maltreatment among striplings in Somolu, Lagos, Nigeria? What is/are the forecaster ( s ) of substance maltreatment ( self-esteem, emphasis, equal relationship, depression ) ? Is there any interceding consequence of integral household and spiritual activity on the relationship between self-pride, emphasis, equal relationship, depression and substance maltreatment among striplings in Somolu, Lagos, Nigeria?1.2.2 Research aimThe research aim of the current survey will be captured chiefly from two aspects or dimensions. These dimensions include the chief and the specific aim of the survey as captured below.1.2.2.1 General aimThe ultimate end of this research is to find the relationship between self-pride, emphasis, equal relationship, depression, household background and substance maltreatment among striplings in Somolu, Lagos, Nigeria.1.2.2.2 Specific aimThe chief aim is supported by the undermentioned exact aims: To depict the background information of striplings in Somolu, Lagos, Nigeria. To find the age and gender difference in substance maltreatment among striplings in Somolu, Lagos, Nigeria. To find the relationship between self-pride, emphasis, equal relationship, depression, integral household, spiritual activity and substance maltreatment among striplings in Somolu, Lagos, Nigeria. To find the alone forecaster ( s ) of substance maltreatment from self-esteem, emphasis, equal relationship and depression among striplings in Somolu, Lagos, Nigeria. To find the interceding consequence of integral household and spiritual activity on the relationship between self-pride, emphasis, equal relationship, depression and substance maltreatment among striplings in Somolu, Lagos, Nigeria?1.2.3 Research HypothesesIn response to the specific aims of the current survey, the undermentioned nothing hypotheses were formulated: Ho1: There is no important age difference in substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho2: There is no important gender difference in substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho3: There is no important relationship between self-pride and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho4: There is no important relationship between emphasis and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho5: There is no important relationship between equal relationship and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho6: There is no important relationship between depression and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho7: There is no important relationship between integral household and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho8: There is no important relationship between spiritual activity and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho9: There is no important alone forecaster of substance maltreatment from self-esteem, emphasis, equal relationship and depression among striplings in Somolu, Lagos, Nigeria. Ho10: There is no important interceding consequence of integral household on the relationship between self-pride and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho11: There is no important interceding consequence of integral household on the relationship between emphasis and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho12: There is no important interceding consequence of integral household on the relationship between equal relationship and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho13: There is no important interceding consequence of integral household on the relationship between depression and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho14: There is no important interceding consequence of spiritual activity on the relationship between self-pride and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho15: There is no important interceding consequence of spiritual activity on the relationship between emphasis and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho16: There is no important interceding consequence of spiritual activity on the relationship between equal relationship and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Ho17: There is no important interceding consequence of spiritual activity on the relationship between depression and substance maltreatment among striplings in Somolu, Lagos, Nigeria.Theoretical/conceptual modelAlthough different theoretical predications possibly used in explicating substance maltreatment among striplings, nevertheless the present survey will use societal cognitive theory in explicating the diverse relationship that exist among the variables of the survey. On the other manus, ecological systems theory will be used to explicate stress one of the variables used for the survey. Based on the two theoretical predications, the conceptual model for the survey was built.Theoretical modelThe theoretical model of the survey will be guided by the societal cognitive theory as captured by Albert Bandura. The theory was chosen based on its rightness for the current rational exercising and based on its used by most of the research workers whose surveies were reviewed for the presen t academic job. The implicit in dogmas of societal cognitive theory are herewith discussed below.Social Cognitive TheoryThe term societal knowledge implies a broader aggregation of mental activities than societal acquisition ( Thomas, 2005 ) . The cosmopolitan civilization and constellation of societies, communities, groups, and other contexts provide larning chances that determine what is accepted and condemned by striplings. The presence and reaction of people ( for case in refering to societal countenances ) and the continuance of other stimulations attach dissimilar reinforcing or wash uping punishment to persons ‘ behaviour. Social construction can be conceptualized as an apprehension of agendas of beef uping exigency and other societal behavioural variables ( Bandura 1969 ) .BehaviorPERSONAL ENVIRONMENTALFACTORS FACTORS( Cognitive, affective, And biological events )Socio Cognitive Theory of Reciprocal Determinism. Adapted from Bandura ( 1969 )The household, equals, schools, churches, and other gathering offer instant backgrounds that encourage or deter adolescent substance usage. Social cognitive theoretician propose that most striplings larning comes from active imitation or mold of what they see and hears theoretical accounts in the society do. Bandura used the word mold along with such footings as experimental acquisition and vicarious acquisition ( Bandura 1969 ) . Adolescents learn from experience by hive awaying in their memory the consequences of their incidental observation for usage at some ulterior appropriate clip. Therefore, they combine different sunglassess of behaviours to organize new behavioural paradigms.Ecological Systems TheoryEcological systems theory as propounded by Bronfenbrenner ( 1979 ) and other aligned bookmans focus on five primary universes of the stripling ( household, equals, school, societ y and the planetary environment ) 1 ) micro-systems, or the immediate societal contexts that straight influence striplings ( household, school, and equals ; Pantin, Schwartz, Sullivan, Coatsworth, & A ; Szapocznik, 2003 ) ; 2 ) meso-systems, or the connexions between the striplings ‘ universes ( parental engagement in school ) ; 3 ) exo-systems, or the fortunes in a parent ‘s life that indirectly influences striplings ( work emphasis, societal support ) ; 4 ) macro-systems, or the cultural or social ideals that describes a society or civilization ( norms, imposts, belief ) . It influences what, how, when and where striplings carry out their relationship ( Bronfenbrenner, 2005 ) 5 ) chrono-system or the history of relationships in an striplings household ( Swick & A ; Williams, 2006 ) . Harmonizing to Pantin, Schwartz, Sullivan, Coatsworth and Szapocznik ( 2003 ) and in line with Bronfenbrenner ( 1979 ) these contexts besides can interact with one another. For illustration, a supportive household or school environment can buffer the harmful effects of vicinity disorganisation, poorness, and force on delinquent striplings ( Cicchetti & A ; Aber, 1998 ) . In the position of Pantin et Al. ( 2003 ) , the household context has the most influence on the stripling. In line with this propositions and sing the cardinal function of the household in civilizations ( Miranda, Bilot, Peluso, Berman, & A ; Van Meek, 2006 ) , household features may be an particularly of import influence on substance usage among Nigerian striplings. Basically, ecological-contextual intercession paradigms have been suggested ( Biglan, 1995 ) , chiefly for early intercession attempts, given the significance of societal contextual factors in finding developmental paths ( Cohen & A ; Siegel, 1991 ) . Basically, family-based multiple-systems-oriented intercessions are compellingly advocated and extensively investigated ( Drug Strategies, 2005 ) .Conceptual modelFrom the research inquiries, aims and posited hypothesis, the conceptual model for the survey is as shown below:Background Independent Mediating DependentIntegral household Ho 10-13 Ho7 Self esteem Substance Maltreatment Stress Age Gender Peer relationship Ho3 – Ho6 Depression Religious Activity Ho 14-17 Ho1 Ho 8 Ho2Conceptual model of the survey on â€Å" Relationship between self-pride, emphasis, equal relationship, depression, household background and substance maltreatment among striplings in Somolu, Lagos, Nigeria †Definition of footingsIn this subdivision, effort will be made to operationally specify the constructs to be used in the survey, particularly the dependant, independent and interceding variables of the survey. The definition is to guarantee unvarying specific mentions across the assorted spectrums of the thesis.Substance maltreatmentOperational definition The respondents entire mark on the 20item Drug Abuse Screening Test ( DAST: Skinner, 1982 ) will be used to stand for substance maltreatment in the survey. High tonss will bespeak high substance maltreatment.Self-esteemOperational definition The respondents score on the 10item Rosenberg self-esteem graduated table ( Rosenberg, 1965 ) will be used to stand for self-pride in the survey. High mark will bespeak high self-prides, while low mark will bespeak otherwise.Peer-relationshipOperational definition The respondent ‘s entire mark on the 20item equal relationship questionnaire ( Rigley & A ; Slee, 1993 ) will be used to stand for equal dealingss in the survey. High mark indicate high equal relationship.StressOperational definition The respondents score on the 14item perceived emphasis graduated table ( Cohen, 1983 ) will be used to stand for emphasis in the survey. High tonss will bespeak high emphasis in the survey.DepressionOperational definition The respondents score on the 27item Children ‘s Depression Inventory ( Kovacs, 1985 ) will be used to stand for depressive symptomatology among striplings in the survey. High tonss will bespeak high depression in the survey.Integral householdOperational definition The term integral household is used to stand for striplings populating with both parents ( male parent and female parent ) .Religious activityOperational definition The term spiritual activity is used to mention to the degree of adolescent engagement in spiritual activity. Adolescent Operational definition The term stripling as will be used in the survey implies anybody between ages of 10 to 19years.1.5 Significance of the surveyThe survey can supply the necessary consciousness on the dangers of stripling substance usage and by so making trigger treatments on the topic among policy shapers in the state. The survey will assist edify households and communities on the hazard and protective of adolescent substance maltreatment. The survey will underline the demand for early intercession for striplings at hazard for substance maltreatment given its manifest and latent effects. The survey will besides make the consciousness of â€Å" gateway † drugs such as coffin nail normally abused by striplings.1.6 Restrictions of the surveyDespite the identified importance of the survey as captured in the significance, there are several likely restrictions that warrant consideration. These awaited restraints include the followers: The sample of the survey will merely be selected from secondary schools in Somolu local authorities country of Lagos, Nigeria. The information for the survey will merely be collected at one clip point ( cross-sectional ) . The full instrument to be used in the survey will be based on self-report. Given the sensitiveness of the capable affair, pupils may non give the needed information.Chapter IILITERATURE REVIEWThe chapter will reexamine literatures on self-pride, emphasis, equal relationship, depression, integral household, spiritual activity and substance maltreatment. The reappraisal will therefore uncover a causal relationship between the independent, interceding and dependent variables of the survey. In the position of O ‘ Malley, Johnson, Bachman and Schulenberg ( 2000 ) substance maltreatment typically emerges during adolescence. Although there are some gender differences in adolescent substance usage ( Igwe, Ojinnaka, Ejiofor, Emechebe, & A ; Ibe, 2009 ) , available grounds indicate that male striplings use and abuse drugs more than their female opposite numbers. However, female striplings favor stimulations ( Chassin, Ritter, Trim, & A ; King, 2003 ) . Epidemiologic surveies conducted in the present decennary suggest that substance maltreatment symptoms additio n steadily across adolescence peculiarly among female striplings ( Johnson, Cohen, Kotler, Kasen, & A ; Brook, 2002 ) . Earlier literatures based on the comparing of young persons populating in integral versus disrupted households have suggested that life with both parents may hold a protective consequence on stripling substance usage ( Grunbaum, Kann, Kinchen, Williams, & A ; Ross, 2002 ; National Center on Addiction and Substance Abuse, 2003 ) . More so, late emerging literatures contend that the issue of adolescent substance usage was more complex than originally believed. The impact legion bookmans have argued varies with gender, figure of household passages, quality of relationship with parent, alterations in socioeconomic resources, possible break of equal relationships, and other factors ( Hair, Park, Ling, & A ; Moore, 2009 ; Krohn, Hall, & A ; Lizotte, 2009 ) . Shelef, Diamond, Diamond and Myers ( 2009 ) examined whether having substance usage upset intervention had a differential impact on coffin nail smoke behaviours of mild ( 10 coffin nails per twenty-four hours ) , moderate ( 10-19 ) , and heavy ( 20 ) tobacco users ( smoked on 60 yearss in the past 90 ) utilizing 378 striplings from the Cannabis Youth Treatment survey. Findingss of the survey indicated that mild tobacco users decreased yearss of smoking during intervention and followup, whereas centrist and heavy tobacco users demonstrated a little lessening over intervention, and no alteration over follow-up. More so, the writers noted little lessening among heavy tobacco users during coffin nails per twenty-four hours intervention stage. The findings of the survey affirmed the impression that although smoke may diminish for mild tobacco users, nevertheless moderate and heavy tobacco users require more attending. In add-on, research besides affirm that depressive symptoms and substance usage portion relationships with of import hazard and protective factors, such as parental abnormal psychology, rearing jobs, kid exposure to force, school jobs, sexual activity and love relationships ( Harrison & A ; Sidebottom, 2009 ) . Studies every bit indicate that the developmental path of substance maltreatment symptoms rely chiefly on the age of oncoming, with initial oncoming of substance maltreatment before the age of 15 associated with increasing maltreatment for misss ( Chassin, Pitts, & A ; Prost, 2002 ; Nagin & A ; Tremblay, 2001 ) . Besides, well-known organic structure of research, both longitudinal and cross-sectional has demonstrated that adolescent substance maltreatment and hardship were associated with hapless mental wellness results among grownups ( Grella, Stein, & A ; Greenwell, 2005 ) . Harmonizing to Ramo and Brown ( 2008 ) a major focal point in research analyzing the procedure of dependence impairment has been the word picture of diminution â€Å" determiners, † or contextual characteristics of state of affairss in grownups and striplings after been in intervention for substance maltreatment related jobs. Ramo and Brown ( 2008 ) examined adolescent and big substance maltreatment backsliding utilizing person-centered research attack by Karl Rogers ( 1957 ) in bring outing of import developmental differences in the state of affairss that make striplings and grownups most susceptible to get worse after substance maltreatment intervention. Findingss of the bookmans revealed that both striplings and grownups demonstrated two category agreements of backsliding precursors. Adults were labeled based on societal and urge state of affairss, negative and urges state of affairss. However, adolescent categories were labeled as societal and positive state of affairss an d complex state of affairss. Abundant grounds suggests that engagement in spiritual activities and integral households serve to protect or cut down the hazard of substance usage. Adolescents who attend church or mosque at least one time monthly reportedly may prosecute in smoke or imbibing but are significantly less likely to utilize marihuana and cocaine, compared with those who infrequently or ne'er attend church ( Chu, 2007 ) . Mack, Leiber, Featherstone and Monserud ( 2007 ) noted that individual parents may be less able to supply consistent supervising and monitoring for their kids, so striplings from individual parent families have more chances to experiment with substance usage and other delinquent behaviours in comparing with striplings from two-parent families. Other surveies such as Barrett and Turner ( 2006 ) confirmed the mediating function of the usage and blessing of substances by equals and exposure to emphasize. In the position of Amato and Fowler ( 2002 ) , the place of household kineticss has been examined as both a correlative and a forecaster of adolescent substance usage. Family processes harmonizing to the bookmans act as a signifier of informal societal control that can diminish the chance of delinquent stripling behaviours by plumping chances to take part in aberrant behaviours, while supplying utility pro-social activities and promoting positive development. Available grounds from literatures indicates that female substance maltreatment enlargement is interwoven with antisocial, depressive, and eating upsets symptomatology ( Angold et al. , 1999 ) . Studies therefore denote that substance maltreatment symptoms typically result in the oncoming of other perturbations, particularly antisocial symptoms ( Brook, Cohen, & A ; Brook, 1998 ) . Rohde, Lewinsohn, and Seeley ( 1996 ) discovered that intoxicant maltreatment heralded future depression in female striplings. Research grounds from both earlier and later surveies suggest that striplings who live in an agreement other than with their two biological parents study more substance usage than those who live with both parents ( Wagner et al. , 2010 ; Demuth & A ; Brown, 2004 ) . Harmonizing to Chassin et Al. ( 2005 ) , populating with other people was associated with coffin nail smoke in a sample of largely white, 10 to 17-year-olds, even after commanding for features of rearing manner. Barrett and Turner ( 2006 ) stated that others agreements like life with other non biological parents was associated with elevated DSM-IV substance maltreatment and dependance symptoms, intensified coffin nail smoke ( Miller & A ; Volk, 2002 ) and smoking beginning ( Edelen, Tucker, & A ; Ellickson, 2007 ) . However, the bookmans revealed that the presence of an grownup or older sibling who smoked counteracted the protective consequence of the atomic household. Surveies have repeatedly besides found an opposite relationship between parental monitoring and adolescent substance usage ( Macauly, Griffin, Gronewold, Williams, & A ; Botvin, 2005 ; Parker & A ; Benson, 2004 ) . For case, in an earlier longitudinal survey of urban, Afro-american striplings Chilcoat and Anthony ( 1996 ) found lower quartile of parental monitoring in in-between childhood ( 8 to 10 old ages old ) was about three times more likely to originate the usage of cocaine, marihuana, and inhalants four old ages subsequently. In a survey conducted by Parker and Benson ( 2004 ) lower degrees of parental support ( perceived parental trust, apprehension, equity, and pride ) were associated with increased stripling usage of intoxicant, cocaine and marihuana in a big, ethnically diverse national study. In discrepancy to the above survey, a nationally representative study conducted by Simantov, Schoen and Klein ( 2006 ) revealed that striplings who reported high parental support and frequent communicating were about half as likely to smoke and imbibe as their opposite numbers who reported infrequent communicating and did non place their parents as foundations of encouragement.Chapter IIIMethodologyThe survey will consist junior secondary category three and senior secondary categories one to three pupils from selected schools in Somolu local authorities country of Lagos, Nigeria. Given that substance maltreatment among striplings peculiarly in Nigeria starts from schools. Therefore the school population will be the best topographic point for early sensing and bar of substance maltreatment among striplings ( Okoza et al. , 2009 ; Igwe, Ojinnaka, Ejiofor, Emechebe, & A ; Ibe, 2009 ) . The sample pupils will be drawn from three public schools in Somolu city. The city is a assorted urban-suburban community that is socioeconomically representative of the province population. The sample of pupils was chosen because they provide the most accessible theoretical account of striplings who may hold come in contact with assorted substances while in school. Approval for the survey will be obtained from the Lagos State Ministry of Education and from the principals of take parting schools.3.1.1 LocationThe survey will be conducted in Somolu Local Government country of Lagos. Somolu is bounded by 3rd Mainland Bridge in the East, Bariga in the South, Atunrase Estate in the North and Ikorodu in the West. The country covers about 11.6km2 of land, with an estimated population of 402, 673 people ( Census, 2006 ) . Somolu is a strategic location peculiarly in the widely distributed metropolis of Lagos. It easy links topographic points like Lagos Island, Obalende, Surulere and of clas s Akoka where the University of Lagos is located. The country harbors some of the major markets in Lagos and the oldest secondary school in Nigeria. As a consequence, people from different cultural groups reside in the country.3.1.2 Research DesignThe survey will chiefly be a correlativity survey, aimed at finding the strength and way of relationship between the variables of the survey. It is besides aimed at turn toing concerns such as the extent of substance maltreatment among school traveling striplings in Somolu, Lagos, Nigeria.3.1.3 Research Inclusion CriteriaTo be eligible for engagement in the survey, striplings have to be between the ages of 10 and 19 old ages, in line with WHO specified categorization of adolescent age scope. The age scope will farther be divided into early ( 10-13 old ages ) , mid ( 14-16years ) and late ( 17-19 old ages ) in consonant rhyme with earlier surveies conducted by Igwe et Al. ( 2009 ) on the socio-demographic correlatives of psychotropic substa nce maltreatment among secondary school pupils in Enugu State, Nigeria.3.1.4 Research Exclusion CriteriaAdolescent from selected schools in Somolu local authorities below the age of 10years and above the age of 19years as at last birthday will be excluded from the survey.SamplingCluster trying technique will be used to choose a sum of 370 striplings. The trying method was chosen for the survey due to the homogeneousness of the sample. More so, the technique was preferred due to the trouble associated with obtaining a sampling frame. The sample of the survey will consist English-speaking adolescent pupils from Somolu, Lagos, Nigeria. Owing to the indispensable nature of sample size in the statistical design of any research, it hence became of import to hold equal sample size. This is of import because equal sample size ensured dependable consequences. The reappraisal of literatures suggested that some statistical techniques were effectual in the finding of sample size. These consist of consequence size index, important standard and statistical illation power. Since these parametric quantities are interrelated, if the research worker knows one, it was possible to find the others. There are besides some well-known regulations for finding each parametric quantity, for case when finding the power for a survey, it can be set at.80 ( Cohen, 1988 ) . Another common regulation related to important degrees, harmonizing to Cohen ( 1997 ) was that in most instances a.05 value was acceptable. On the other manus, for two tailed trials, where the alternate hypothesis shows that Ma # Mb, we can conventionally utilize medium Es, assumed as equal to.5. For the intent of the current survey on relationship between self-pride, emphasis, equal relationship, depression, household background and substance maltreatment among striplings in Somolu, Lagos, Nigeria. Krejcie and Morgan ( 1972 ) methodological attack for the finding of sample size was adopted. The expression stated by the bookman is herewith captured below: n = X2 *N*P* ( 1-P ) ( ME2* ( N-1 ) + ( X2*P* ( 1-P ) Where: n = sample size X2 = Chi – square for the specified assurance degree at 1 grade of freedom N = Population size P = Population proportion ( .50 in the tabular array ) ME = Desired border of mistake ( expressed as a proportion ) ( See attached sample size tabular array ) . Therefore, in line with above mentioned parametric quantities, the sample size for the current survey was determined. Basically, a one or two tailed survey depends on old findings, as there was no similar survey at the local degree, the hypothesis will be two-tailed.Data CollectionThe information for the survey will be obtained through self-report instruments administered to pupils in their schoolrooms by a trained research helper utilizing standardised protocols. After reading the instructions to the pupils, the research helper will go around the steps in the schoolroom and will reply any single inquiries about peculiar points. The study will be administered under confidential conditions, and a certification of confidentiality protecting the information will be obtained from the Lagos State Ministry of Education. Students will be instructed non to compose their name on the study and will be assured that their replies will be purely confidential and would non be shown to their parents or instructors. Methodological research has shown that when participants are assured of their confidentiality, self-reports of substance maltreatment normally have good cogency ( Patrick et al. , 1994 ) . An approximative clip of disposal of instruments on participants of the survey will be determined during the pilot survey of the current research.3.4 InstrumentsThe instrument brochure for the current survey will incorporate a combination of gages and single points designed to mensurate background features such as age, ethnicity, household composing ( integral, divorced or detached households ) , and other variables such as self-esteem, emphasis, equal relationship, depression and substance maltreatment.Substance maltreatmentSubstance maltreatment will be measured with the 20item Drug Abuse Screening Test ( DAST : Skinner, 1982 ) . The mark of DAST scopes from 0-20 with high mark stand foring substance maltreatment.StressStress will be measured by the Perceived Stress Scale ( PSS ) ( Cohen, 1983 ) , a 14 point self study questionnaire designed to mensurate the grade to which state of affairss in life are appraised as stressful. The tonss of the PSS are obtained by change by reversaling the tonss on positive points and so summing all the tonss of the 14 points. The PSS graduated table tonss range from 0 to 56 with high mark stand foring high societal emphasis.Self EsteemThe 10-item Rosenberg Self-Esteem Scale ( Rosenberg, 1965 ) will be used to measure planetary self-pride, with higher tonss bespeaking positive dignity. Each point will be scored on a 4-point Likert graduated table runing from 1 = strongly agree to 4= strongly disagree.DepressionChildren Depression Inventory ( CDI: Kovacs, 1985 ) will be used to measure depressive symptomatology with higher tonss bespeaking high depressive sy mptomatology. The CDI consists of feelings and thoughts grouped into 27 points. The graduated table tonss range from 0 to 54.Peer relationshipPeer relationship questionnaire ( PRQ: Rigby & A ; Slee, 1993 ) will be used to mensurate equal dealingss. The PRQ has three subscales: intimidation, equal victimization, and pro-social graduated table. The instrument is used for kids between the ages of 12 to 18year and consist of 20 points scored on a 4-point graduated table, runing from Never 1, Once in a piece 2, Pretty frequently 3, and Very frequently 4.3.5 Data AnalysissIn analysing the information, the internal consistence of the graduated tables ( correlativity ) points will be measured utilizing Cronbach ‘s Alpha. The trial is undisputedly the most normally recognized step of dependability. Each subdivision of the questionnaire will be calculated individually. Before continuing into the reported tonss of the overall responses to each step, attending will foremost be given to th e normalcy of the informations distribution. The information will be inspected utilizing graphical shows such as histogram, root and foliage secret plan, box-plot and normal chance secret plan. The overall mean tonss for all the respondents along with standard divergence value will besides be calculated. In line with the aims of the survey, Independent sample t trial will be used to analyze difference, Pearson correlativity will be used to find the relationship between variables and hierarchal arrested development analyses used examine mediation.

Literary Analysis of Ernest Hemingway Essay

Stewart, Matthew C (2000) quite rightly points out that: If literary quality is a register of how deeply an author has felt the subject matter about which he writes, then Hemingway felt very deeply about his war experiences, for these are some of his finest stories. They are â€Å"In Another Country,† â€Å"Now I Lay Me,† and â€Å"A Way You’ll Never Be. † The first story very clearly anticipates A Farewell to Arms in its opening paragraph, its setting and the themes it raises. It depicts the ruined lives of wounded soldiers in a hospital, in particular the physical therapy of the American narrator and an Italian major. It is clear that the physical therapy is useless and that some sort of metaphysical, perhaps spiritual, therapy would be more fundamentally valuable for the psychically battered men. The second story, as stated above, depicts Nick and an Italian soldier lying awake at night near the front, unable to sleep. The American narrator dreads sleeping because he fears that his soul will leave his body. The final story depicts Nick Adams returning to the Italian front as a would-be morale booster, but he has been shot, receiving a head-wound that has rendered him barely able to control himself at the front. Indeed, his principal task is to hold onto his sanity. These three war stories are remarkable for their literary quality, for their high degree of autobiographical resonance, and for the way they illuminate A Farewell to Arms and each other. Most to the immediate purpose, however, is to assert that they constitute additional early evidence that Nick Adams was severely traumatized by the war. Lynn and Crews build a version of Hemingway as a world-renowned, middle-aged author pulling the wool over the eyes of friends and critics during the forties and fifties. Twenty-five years after the fact, they maintain, Hemingway fabricates the idea that the war affected him. Yet â€Å"In Another Country† and â€Å"Now I Lay Me† were composed only two years after â€Å"Big Two-Hearted River,† and â€Å"A Way You’ll Never Be† was composed in mid-1932. These are Nick Adams stories; they are set at the war; they show Nick as physically and psychically wounded. The opening pages of â€Å"Now I Lay Me† even echo many particulars of â€Å"Big Two-Hearted River,† including the central action of trout fishing as psychic restoration. Hemingway’s finest explorations of the human consequences of war. Hemingway discussed his war nightmares with his first wife in the 1920s for the same reason? Hemingway as both young and middle-aged man undoubtedly kidded, exaggerated, misled, pulled legs, manipulated, hoaxed, and lied. But the existence of these early war stories argues strongly against the idea that Hemingway decided to lay claim to the importance of the war in his work belatedly and factitiously. The incapacity to find his way through questions he cannot solve, his reticence the admission of his own weakness, those familiar steps on the path of the individualist–bring Hemingway’s contemporary to desertion on principle. The theme of desertion is not new to Hemingway. Long ago Nick Adams fled from his home town, then he fled to the front. But here too the brave arditti decorated with all sorts of medals is a potential deserter at heart. For example, that if all the stories about Nick Adams were collected and entitled â€Å"In Our Time† they would not have the structure which In Our Time does have. â€Å"The Killers† and â€Å"Now I Lay Me† might fit, but â€Å"Fathers and Sons† and â€Å"A Way You’ll Never Be† would not. Hemingway’s favorite hero-ever the same under his changing names–and you begin to realize that what had seemed the writer’s face is but a mask, and by degrees you begin to discern a different face, that of Nick Adams, Tenente Henry, Jake Barnes, Mr. Johnson, Mr. Frazer. Hemingway shows us how complicated he is by his very attempts to be simple. A tangle of conflicting strains and inconsistencies, a subtle clumsiness, a feeling of doubt and unrest are to be seen even in Hemingway’s earlier books as early as his presentation of Nick Adams’s cloudless young days, but as he proceeds on the way of artistic development these features show increasingly clear and the split between Hemingway and reality widens. Closely following the evolution of his main hero you can see how at first Nick Adams is but a photo film fixing the whole of life in its simplest tangible details. Then you begin to discern Nick’s ever growing instinct of blind protest, at which the manifestations of his will practically stop. The well trained athletic body is full of strength, it seeks for moments of tension that would justify this sort of life and finds them in boxing and skiing, in bull fighting and lion hunting, in wine and women. He makes a fetish of action for action, he revels in â€Å"all that threatens to destroy. † But the mind shocked by the war, undermined by doubt, exhausted by a squandered life, the poor cheated, hopelessly mixed up mind fails him. The satiated man with neither meaning nor purpose in life is no longer capable of a prolonged consecutive effort. â€Å"You oughtn’t to ever do anything too long† and we see the anecdote of the lantern in the teeth of the frozen corpse grow into a tragedy of satiety when nothing is taken in earnest any longer, when â€Å"there is no fun anymore. † Action turns into its reverse, into the passive pose of a stoic, into the courage of despair, into the capacity of keeping oneself in check at any cost, no longer to conquer, but to give away, and that smilingly. The figure of Jake mutilated in the war grows into a type. It is the type of a man who has lost the faculty of accepting all of life with the spontaneous case of his earlier days. For example the wounded Nick says to Rinaldi†You and me we’ve made a separate peace. We’re not patriots. † Tenente Henry kills the Italian sergeant when the latter, refusing to fulfill his order, renounces his part in the war, but inwardly he is a deserter as well and on the following day we actually see him desert. â€Å"In the fall the war was always there, but we did not go to it any more† ( â€Å"In Another Country†). This theme of sanctioned treason, or desertion in every form, so typical of the â€Å"extreme individualist, recurs throughout Hemingway’s work. But to learn to do it is no easy job, especially for one whose sight is limited by the blinders of sceptical individualism. Life is too complicated and full of deceit. The romance of war had been deceit, it is on deceit that the renown of most writers rests. The felicity of the Eliot couple is but self-deceit; Jake is cruelly deceived by life; for Mr. Frazer everything is deceit or self-deceit, everything is dope–religion, radio, patriotism, even bread. There is despair in the feeling of impending doom, and morbidity in the foretaste of the imminent loss of all that was dear. All stories if continued far enough end in death, and he is no true-story teller who would keep that from you. Especially do all stories of monogamy end in death, and your man who is monogamous while he often lives most happily, dies in the most lonesome fashion. There is no lonelier man in death except the suicide, than that man who has lived many years with a good wife and then outlives her. If two people love each other there can be no happy end to it. † A variety of later stories– ‘The Revolutionist,†In Another Country,†A Simple Enquiry,†Now I Lay Me,†A Way You’ll Never Be’–affirm the various phases of Hemingway’s thesis: the suffering of the war, the resistances and defenses of his people, their ways of ignoring the scene around them which apparently they cannot control. The depression of the nineteen-thirties was thus a sort of shock to our writers, rather like the insulin treatment in modern therapy, which brought them back from the shadows of apathy to American life at best, and active hostility at worst. This much of the expression of the thirties Hemingway anticipates in his own withdrawal and return to our common life, though the pattern will vary with our other literary figures, and with John Dos Passos and William Faulkner we have both an apparent exception to the rule and a real one. But we cannot deny that if the return to social sanity through shock is better than no return, it is in the end a method of desperation rather than a counsel of perfection. Our Americans are also to show its effect in their work of the decade, as Hemingway has already. The crisis of the new age has caught him well along in his career. Can he discover, who has discovered so much and left much unsaid, the genuine method of unifying his work and his times, the fusion of the ‘I’ and the ‘we’ which will further illuminate the tragic impulses he has made his own? We recall the phrase which summarized Hemingway’s solitary position: ‘a way you’ll never be. ‘ With such native capacities, the inheritance of wisdom and eloquence, the sense of bottomless intuitions we often have with Hemingway, the prophetic texture which marks his talent, will Hemingway now find a way to be? For what a marvelous teacher Hemingway is, with all the restrictions of temperament and environment which so far define his work! What could he not show us of living as well as dying, of the positives in our being as well as our destroying forces, of ‘grace under pressure’ and the grace we need with no pressures, of ordinary life-giving actions along with those superb last gestures of doomed exiles! Tenente Henry enjoys the definite, clear-cut relations between people, the good comradeship â€Å"We felt held together by there being something that had happened, that they did not understand,† and the feeling of risk while it lasts. But soon along with the debacle at Caporetto he finds himself faced by the cruelty of the rear, choked by its lies and filth, hurt by the hatred of the working people to gli ufficiali. And as his shellshock had lost him his sleep so does the stronger shock of war make him a different man. By the time the war is over he has learned to discern â€Å"liars that lie to nations† and to value their honeyed talk at what it is worth. Year after year Hemingway steadily elaborated his main lyrical theme, creating the peculiar indirectly personal form of his narrative (Soldier’s Home, Now I Lay Me), sober on the surface, yet so agitated; and as the years went by, the reader began to perceive the tragic side of his books. It became more and more apparent that his health was a sham, that he and his heroes were wasting it away. Hemingway’s pages were now reflecting all that is ugly and ghastly in human nature, it became increasingly clear that his activity was the purposeless activity of a man vainly attempting not to think, that his courage was the aimless courage of despair, that the obsession of death was taking hold of him, that again and again he was writing of the end–the end of love, the end of life, the end of hope, the end of all. The bourgeois patrons and the middle-class readers tamed by prosperity, were gradually losing interest in Hemingway. To follow him through the concentric circles of his individualistic hell was becoming a bit frightening and a bit tedious. He was taking things too seriously. In early days both critics and readers had highly admired the â€Å"romantic† strength, the â€Å"exotic† bull-fights, â€Å"the masculine athletic style;† but now Hemingway’s moments of meditation, his too intent gazing at what is horrible, According Hannum (1992) the trial of courage Nick so often faced had begun at least by the time of the Boulton episode. The doctor’s backing down before Boulton no doubt spurred Nick’s long fascination with boxing (his immediate recognition of Stanley Ketchel, Ad Francis, and Ole Andreson in the road stories) and his own concern with fistfights (the brakeman and Ad) and other challenges to his own courage. In â€Å"The Light of the World† he flinched and put up money when the bartender threatened Tom and him (292); in â€Å"The Battler† he smarted under the brakeman’s trick punch, then found himself briefly overmatched in the near-fight with Ad (101-02), but in â€Å"The Killers† he risked his life to warn Ole Andreson. In â€Å"In Another Country† Nick considered himself a dove in contrast to his â€Å"hunting-hawk† (208) comrades in Milan, though he learned a new courage from the Italian major whose wife died of pneumonia, and in â€Å"A Way You’ll Never Be† puked and fell back in his first infantry attack (314), but thereafter found courage in grappa. (Hannum 92) Conclusion If on closing Hemingway’s books you recall and assort the disjoined pieces of the biography of his main hero you will be able to trace the decisive points of his life. Nick–first a tabula rasa, then turning away from too cruel a reality; Henry struggling for his life and trying to assert its joys, Jake and Mr. Johnson–already more than half broken and Mr. Frazer–a martyr to reflection and growing passivity. So we witness both the awakening and the ossification of the hero whose psychology is so intimately known to Hemingway himself, and as opposed to it a file of brave and stoic people–the Negro in â€Å"Battler,† the imposing figures of Belmonte and Manola, the broken giant Ole Andreson; in a word–those people for whom Hemingway’s double has so strong an instinctive liking, first worshipped as heroes and then brought down to earth. Works Cited Hannum, Howard L.†Ã¢â‚¬ Scared Sick Looking at It†: A Reading of Nick Adams in the Published Stories. † Twentieth Century Literature 47. 1 (2001) Hemingway, Ernest. â€Å"The Art of the Short Story. † Ernest Hemingway: A Study of the Short Fiction. Ed. Joseph M. Flora. Boston: Twayne, 1989. 129-44. Nolan, Charles J. Jr. â€Å"Hemingway’s Complicated â€Å"Enquiry† in ‘Men without Women. ‘. † Studies in Short Fiction 32. 2 (1995) Nolan, Charles J. Jr. â€Å"Hemingway’s Puzzling Pursuit Race. † Studies in Short Fiction 34. 4 (1997) Paul, Steve. â€Å"†Ã¢â‚¬ËœDrive,’ He Said†: How Ted Brumback Helped Steer Ernest Hemingway into War and Writing. † The Hemingway Review 27. 1 (2007) Paul, Steve. â€Å"Preparing for War and Writing What the Young Hemingway Read in the Kansas City Star, 1917-1918. † The Hemingway Review 23. 2 (2004) Stewart, Matthew C. â€Å"Ernest Hemingway and World War I: Combatting Recent Psychobiographical Reassessments, Restoring the War. † Papers on Language & Literature 36. 2 (2000) Tyler, Lisa. â€Å"Hemingway’s Italy: New Perspectives. † The Hemingway Review 26. 2 (2007)